Switching to Flick or taking us with you when you move is easy.
New digs? Take the hassle out of moving house with Flick. Whether you're new to Flick and you want to switch power companies, a Flickster on the move or adding a new property to your account, we’ll take care of your power for you.
Switching power supplier to Flick?
Your best move yet.
Just enter your address to get a price and a plan that suits you
Join online in less than 3 minutes
Leave the rest up to us. We’ll switch you from your previous retailer and make sure the lights are on in your new home for the move
Already a customer?
You clever Flicker, you!
Head to the Moving House form on your dashboard
Fill in the form with your new address details and move-in date
We’ll take care of the rest and keep you in the loop along the way
More reasons to choose Flick
Award-winning customer service for energy providers
Choose when you pay with our flexible billing
We make sure you’re on the best Flick power plan for you
FAQs
How do I get Flick at my new place?
If you're a new customer, give us your details in the join form online and we'll do everything we can to make sure the lights are on when you move into your new place.
Already with Flick? Great! Jump into your dashboard and fill in the moving house form* online - we'll take it from there.
*If you are an existing Business customer moving to a new business property please reach out to our friendly customer experience team on 0800 435 425 to sort out this move.
When will the power be turned on at my new place?
If the power is already on at your new house, then all you need to do is sign up online or call 0800 435 425 - everything will be good to go for moving day.
If the power seems to be off at your new house when you move in a reconnection may be required - 90% of reconnections can be done remotely over the phone when you are onsite at your new home.
If you’ve got no power and you’re not sure what to do, call us on 0800 435 425, between the hours of 08.00am - 6:00pm Monday to Friday, or Saturday 8am - 4:30pm (email only).
When do I need to let you know I'm moving?
Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.
Do I need to read my meter when I move?
If you've got a smart meter, then nope. The final read and start read happen automatically – so there's no need to worry about taking a reading.
If you're moving out of a property that doesn't have a smart meter then it's worthwhile taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.
If I'm already a Flickster, how do I take Flick with me to my new place?
Head to your dashboard online and fill in the moving house form* - we'll take it from there.
It's best if you can give us at least one week's notice of when you plan to move in. If that's not do-able, don't stress – call us on 0800 435 425 and we'll get you sorted.
*If you are an existing Business customer moving to a new business property please give us a call on the number above.