Locally owned, and putting kiwis first

We’re not owned by one of the big gentailers, but by a group of locals who think consumers should be getting a fairer deal.

We believe power prices should be honest and transparent, which is why every bill you receive from us will show you exactly who has charged you what to get the power to your place.

And using our custom technologies we’ll work with you in unprecedented ways to help you control your power purchase.

Consumer Trusted - Flick Electric Co.

Consumer Trusted

Consumer did the digging and went through everything we do to make sure we're fair and honest across the entire business. We are stoked to say we're New Zealands only Consumer Trusted energy retailer.

Flick Electric Co. - carboNZero Certified

carboNZero Certified

We offset our carbon emissions with carbon credits from Pigeon Bush in the Wairarapa, and we’re actively working to reduce our impact

Flick Electric - Rainbow Tick Certified

Rainbow Tick

We’re committed to making Flick a diverse and inclusive place to work, and are proud to have achieved the Rainbow Tick

We're helping make NZ clean and green again

By encouraging Kiwis to change when they use power and spread demand throughout the day (and night), we can lower the pressure on New Zealand’s renewable generation assets, reducing the need to supplement the market with fossil fuels.

We feel so strongly about helping Kiwis reduce their environmental impact that we’ve developed CHOICE, an app that educates New Zealanders about which fuels are in the electricity mix at any given time, and their real time carbon impact. By showing people how their electricity is generated, we’re empowering them to make an informed choice that can save money, and the environment.

Our model also makes investing new, energy efficient, smart technologies more attractive. For example, by giving customers access to low, overnight, wholesale spot prices the financial upside of electric car ownership is better than ever!

We are proud to be carving out a new energy future for New Zealand, and we reckon you should be part of the journey too.

Meet the

Management Team

SMT Indoor

Steve O'Connor

CEO

"Flick was born out of our frustration with the traditional electricity retailing model. We’re built from the ground up to help our customers get the best out of New Zealand’s excellent electricity generation system. Game on."

Steve has been helping disruptive ideas become great businesses for more than 20 years, including 5 years as CEO of Creative HQ, Wellington’s business incubator. He knows how tough it is to challenge conventional ways of doing things.

Jessica Venning-Bryan

Chief Marketing Officer

"We have an incredible opportunity to help New Zealanders understand electricity and demand more from the market. Knowledge is power!"

Jessica has spent almost two decades advising organisations on how to engage people with their products and services. From beer to wind farms, elections to employment, she's delivered projects in New Zealand, Australia, the United States and the UK.

Jurjen Geerts

Chief Financial Officer

"It’s a privilege to be part of a business that’s making sense of all those numbers for real people who just want more control of their own spending. See, numbers can be fun!"

The numbers guy, Jurjen has been using his BCA and MBA at the sharp end of energy innovation for the past decade. And it’s not just dollars and cents; it’s kilowatt hours, location factors, demand charges, the works.

Nikki Bloomfield

General Counsel

“Markets must have leading edge companies that aren't afraid to fight the good fight. Flick is here to advocate for customers and push the industry to change.”

Nikki has more than a decade's legal experience in the electricity industry, having previously held legal roles at Powershop and Meridian Energy Limited. She has advised on a wide range of strategic projects from generation construction to finance transactions. So, she was the perfect choice for Flick's General Counsel.

Shannan Hargreaves

GM Customer Experience

"An infinitely better customer experience is our reason for being because for the first time we are putting them in total control."

Shannan brings extensive customer service experience in the energy industry—with lines companies, electricity and gas retailers and energy efficiency organisation—to the Flick team. She has a genuine passion for outstanding customer service and creating exceptional encounters.

Simon Pohlen

Chief Technology Officer

“The industry’s stuck in the digital dark ages - someone needs to fix it!"

Simon has had a diverse career spanning development, data analytics, advertising, marketing and digital. He has a MSc in software engineering and has worked with tech for over 25 years. He’s a super-fan of open source technologies, disruption and trying new stuff.

Marcus Kohn-Taylor

GM Partnerships

“It’s refreshing to be part of an company that provides customers with the tools they need to make smart decisions for themselves and the environment.”

Marcus has had a successful career in business leadership, specialising in the establishment and growth of innovative energy businesses. His experience ranges private and corporate enterprises including Empower and Utilise in New Zealand and Red Energy in Australia.

Our Board

Marcel van den Assum

Chair

Formerly CIO at Fonterra and Managing Principal of Unisys, Marcel now gives guidance to a wide range of companies driving inspirational transformation. He is Founding Chair of GreenButton, Chair of Voco, and a Director of Simpl Group, Yonix, Varigate, and AngelHQ, and Partner in Lush Design Gallery. He also serves on Advisory Boards for private and public sector entities including the Inland Revenue Department, and is Chair of the Angel Association of New Zealand. Marcel is a member of the Institute of Directors.

Dr Julian Elder

Julian is a Chartered Professional Engineer with a range of local and international management experience. He has had extensive involvement in the electricity and water/wastewater sectors including seven years as a CEO. He is a Director of Strada, a civil contracting business owned by the Waikato District Council, the Chair of Soda Inc, Hamilton’s business incubator, and a Trustee of the Animal Welfare Foundation. He also sits on the Honours Committee at the University of Waikato.

Aimee McCammon

Aimee McCammon is an experienced strategist and brand builder with deep knowledge of consumer marketing. Over the past decade she has held senior management roles at Assignment Group, Park Road Post Production, and Trade Me, following a successful international career with the Saatchi & Saatchi network. Aimee has a Bachelor of Commerce from Auckland University, and has completed leadership training at the Omnicom University in Shanghai.  She is a board member of The Arts Foundation and Pic’s Peanut Butter.

Simon Robertson

Simon is a highly experienced CFO, having lead the finance, accounting, business technology and procurement teams at Auckland Airport, as well as providing company leadership on strategy, mergers and acquisitions, investor relations, regulatory affairs, treasury and taxation. He is a member of Chartered Accountants Australia and New Zealand, Institute of Finance Professionals New Zealand, Institute of Directors, and is a graduate of the Advanced Management Program at Harvard Business School.

Matt Todd

Matt brings insight from a global career in the energy, utilities and infrastructure sectors to the Flick board. He has worked in New Zealand, Australia, the United Kingdom, Southeast Asia, South America and the Pacific Islands. Since 2003 Matt has been based in sunny Gisborne, serving as CEO of Eastland Group. Eastland Group owns and operates many of the regions major infrastructure assets including Eastland Network lines company, Eastland Port, Gisborne Airport, the Waihi hydro scheme and Te Ahi O Maui geothermal plant, due to open in 2018.

Jobs at Flick

Customer Experience Advisor

Posted on August 8, 2017

Closes on August 25, 2017

Flick is on the hunt for some friendly team players, with great interpersonal skills to join our team as Customer Experience Advisors!

As part of our front-line team, you’ll be responsible for providing exceptionally human interaction with Flicksters (our awesome bunch of customers) both over the phone and through digital channels.

You'll be solutions-focused, have a quick wit and quirky charm that will ensure we provide every person who contacts us with the very best experience of #FlickLife. You’ll ensure our customers understand what makes us different and help them engage with our techy tools to make the most of being a Flickster.

If you have experience serving customers, are up for big challenges, and love being part of something innovative and unique, then we’d love to hear from you.

We currently have full-time positions available, but are always on the look-out for people who are the right fit for our business as we grow.

Our Contact Centre hours of operation are:

  • 8am to 8pm Mondays to Fridays
  • 8.30am to 5pm weekends and public holidays

If this sounds like you then send an email to jobs@flickelectric.co.nz covering what you can bring to the Flick team.

Email us at

jobs@flickelectric.co.nz

Download details

JD Customer Experience Advisor