Moving house? Make it easy.

Let Flick take the stress out of moving

Moving house is stressful enough without having to worry about the power - but here at Flick, we make it easy. One quick phone call and we can get everything sorted, so the power's on when you move in. With $417 average savings over the past 12 months and no fixed term contracts, there's nothing to lose. Now all you have to worry about is packing up the Tupperware...

New Zealand's fairest power deal

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Super savings

Our customers are saving 24% on average because they’ve got access to the wholesale costs of electricity supply.

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Easy to Switch

Once we have your address, we'll take care of everything. Before you know it, you'll be loving #FlickLife.

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No fixed term contracts

You're free to leave whenever you want, without any nasty break fees (although we don't think you'll want to).

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Smart tools

We use smart meter technology and our award-winning software to put customers in control of their power bill.

See how Flick works

Questions? We've got the answers!

How do I get Flick at my new place?

Just get in touch and have a chat to our friendly Customer Experience team by flicking us an email to hello@flickelectric.co.nz or giving us a call on 0800 435 425. They'll give you the low-down about how Flick works and set you up with an account. Make sure you have your new address and your moving date handy.

Already with Flick? Great! Just give us a call or send us an email with your new address and when you plan to move in.

When do I need to let you know I'm moving?

Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.

When will the power be turned on at my new place?

If the power is already on at your new house, then all you need to do is get in touch with us and sign up - everything will be good to go for moving day!

If the power seems to be off at your new house then you might need a reconnection. It pays to check in advance and let us know so we can arrange for the power to be put back on before you move in.

If you’ve got no power and you’re not sure what to do, call us on 0800 4 Flick (0800 435 425), between the hours of 8.30am-6.30pm Monday-Friday or 8:30am-5pm on Saturday.

Can I get my gas through you too?

We don't supply gas, but plenty of Flick customers have their electricity with us and their gas with another retailer. It’s easy and it’s worth it. You can check out Powerswitch to find the cheapest gas provider to complement your power deal.

Do I need to read my meter when I move?

Nope! If you've got a smart meter, the final read and start read happen automatically – so there's no need to worry about taking a reading.

If you're moving out of a property that doesn't have a smart meter then it's worth while taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.

What price will I pay with Flick?

The price you'll pay is dependent on your meter set up and where you live, so you might be on a different plan in your new house than you used to be on. You can find out what others in your area pay, and the pricing schedules for each region here.

Do I need a smart meter to join Flick?

Yes you do. To give you the spot price of power we need to be able to read your meter every half hour of every day, and that’s only possible with a smart meter. If you're not sure whether your new home has a smart meter or not, you can check by popping your address into our online join form. A green tick means we can supply you!

If your new property doesn't have a smart meter, you'll need to arrange an upgrade through another retailer before we can take you on.

Want to know more?

If Flick sounds like it's the one for you, take the plunge and hit that big yellow button, baby! Unlike some power companies, you won't be locked into a fixed term contract with us, so you'll be free to leave if Flick isn't for you (we doubt it).

If you still have questions, give us a call at 0800 4 FLICK (0800 435 425), and one of your friendly Flicksters will be on hand with anything you need to know.